Privacy Policy

At Craftoria, operated by Blitzscale Media Private Limited, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our website or place an order, we may collect information such as:

• Name

• Phone number

• Email address

• Billing and shipping address

• Order and transaction details

• Device, browser, and website usage information

• Information provided when contacting customer support

Payment information is processed securely through our authorised payment partners. We do not directly store your complete card or banking details.

How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Provide order updates and customer support

• Process payments, refunds, or replacements

• Prevent fraud and misuse

• Improve our website, products, and services

• Send promotional messages, offers, or updates where permitted

• Comply with applicable legal and regulatory requirements

Sharing of Information

We may share necessary information with trusted third parties such as Shopify, payment gateways, courier partners, logistics providers, marketing platforms, analytics providers, and other service providers required to operate our business.

We do not sell your personal information to third parties.

Cookies & Advertising

Our website may use cookies and similar technologies to remember preferences, analyse website traffic, improve your shopping experience, and display relevant advertising.

Third-party platforms such as Meta or Google may also use cookies or similar technologies in accordance with their own privacy policies.

Data Security

We take reasonable measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. However, no online system can guarantee absolute security.

Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information held by us. You may also request to stop receiving promotional communications.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil orders, provide services, resolve disputes, maintain business records, and comply with legal obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the latest version will apply.

Contact Us

For privacy-related questions or requests, contact us at:

Blitzscale Media Private Limited
C-910, CID Colony,
Mahanagar, Lucknow – 226006,
Uttar Pradesh, India

Email: ARYANDEV052@gmail.com
Phone: 831-851-3843

By using Craftoria and providing your information, you acknowledge the practices described in this Privacy Policy.